Privacy Protection

Okay baj Privacy Policy – Your Data Is Our Responsibility

Okay baj takes your personal data seriously. This privacy policy clearly outlines what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
Language: Bengali
GDPR Compliant
Key Commitments at a Glance
Your Data Is Never Sold
Secured with SSL Encryption
No Third-Party Sharing
Right to Erasure
Transparent Data Usage Policy
24/7 Privacy Protection
How okay baj Protects Your Privacy

Every measure we take is designed to ensure the security of your personal information.

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Encryption Protection
All your data is transmitted via 256-bit SSL/TLS encryption. Every transaction is secured using bank-grade security technology.
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Data Sales Prohibited
okay baj never sells your personal information to third parties. No data is shared with advertisers or data brokers.
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Purpose-Based Collection
Only information necessary to provide our services is collected. We do not request excessive or unnecessary personal data.
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Controlled Retention
No data is retained beyond the required period. After the specified timeframe, data is automatically deleted or anonymized.
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Transparency Guaranteed
We are always transparent about what data we use and why. No hidden terms, no undisclosed data practices.
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Your Control
You have the full right to view, correct, download, or delete your data at any time.
Privacy Complaint?

For any privacy-related questions or concerns, please reach out to us immediately.

Help Center
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okay baj's Privacy Commitment

Okay baj believes privacy is a fundamental right. We don't just fulfil legal obligations — we are genuinely committed to earning and keeping your trust. This privacy policy gives you full transparency into exactly how your data is handled.

1

What Information We Collect

Okay baj collects various types of information to provide its services. Below is a detailed breakdown of what data is collected and under what circumstances.

Information Collected at Registration

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Current Address & District
  • Username & password (encrypted)

Information Collected During KYC Verification

  • National ID (NID) Number & Photo
  • Passport or driving licence details (where applicable)
  • Selfie or Face Verification Photo

Data Collected Automatically During Use

Data Type Purpose
IP address Geolocation verification and security monitoring
Device Information (OS, Browser) Consistent Service Delivery
Login time and date Ensuring Account Security
Gaming History Responsible Gaming Monitoring
Transaction Information Financial Record Retention & AML Compliance
Cookie Data Improving User Experience

Important: okay baj never stores your full payment card number or bank account password. Payment details are handled in encrypted form directly through our payment processors.

2

How Your Information Is Used

Okay baj uses your information only for specific, legitimate purposes. Data is never used beyond its approved scope.

  • Service Delivery: To manage accounts, process transactions, and keep gaming services running.
  • Identity Verification: To verify your age and identity, and to prevent fraud.
  • Security: To prevent unauthorized access and cyber attacks.
  • Legal Compliance: To meet AML policy requirements and regulatory obligations.
  • Contact: To send important updates, security alerts, and provide customer support.
  • Service Improvement: To analyze and improve the overall platform experience.
  • Responsible Gaming: To identify problematic gaming patterns and provide appropriate support.

Okay baj may use your personal information to send you marketing communications. You can opt out at any time by contacting us at Help Centerto stop receiving marketing messages.

3

Data Retention Period

Okay baj does not retain any data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years (legal obligation)
KYC Documents 5 years after account closure
Log Files 12 Months
Cookie Data 30 days to 2 years (depending on type)
Support Chat 3 Years

Once the retention period expires, data is securely deleted or fully anonymized so that individuals can no longer be identified.

4

Data Sharing Policy

Okay baj respects your privacy. We strictly control when and with whom your information is shared.

Data Is Never Shared

  • With advertisers or marketing companies
  • With data brokers or information resellers
  • With unauthorized third parties

Data may be shared in limited circumstances

  • Payment Processors: Only the minimum data necessary to process your transaction.
  • KYC Verification Service: With licensed services to verify your identity.
  • Law Enforcement Agencies: When required by a court order or legal obligation.
  • Regulatory Authority: Mandatory reporting to licensing authorities.

All third parties with whom data is shared are bound by strict confidentiality agreements with okay baj and may only use the data for specified purposes.

5

Cookies & Tracking Policy

Okay baj uses cookies to enhance your experience. Cookies are small text files stored in your browser.

Cookies We Use

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: Used to monitor page load times and detect errors.
  • Preference Cookies: To remember your language, theme, and other preferences.
  • Analytics Cookies: To understand user behavior — all data is anonymized.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of some services.

6

Your Privacy Rights

Okay baj ensures you have full control over your data. All of your rights are outlined below.

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Right to Access
You can request to know what information we hold about you.
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Right to Rectification
You may request corrections to any inaccurate or outdated information.
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Right to Erasure
You can request deletion of your data where no legal obligation requires its retention.
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Right to Portability
You can download your data in a machine-readable format.
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Right to Object
You may object to the use of your data for specific purposes.
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Right to Restrict
You can request that the processing of your data be restricted in certain circumstances.

To exercise these rights Help Centeror email us at support@okaybaj.app. We will respond within 30 days.

7

Child & Minor Protection

Okay baj strictly prohibits anyone under the age of 18 from using the platform. If we become aware that a minor is using an account, it will be closed immediately.

A message to parents — please use parental control software on your devices to ensure your child or teenager cannot access okay baj. If you suspect a minor is using an account, notify us immediately.

  • Date of birth verification is mandatory at registration.
  • Additional age verification documents may be requested in suspicious cases.
  • No data is collected from minors.
8

Security Measures

Okay baj uses the highest industry-standard security technology to protect your data.

  • 256-Bit SSL/TLS Encryption: All data transmissions are fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall Protection: Advanced firewalls to prevent unauthorised access.
  • Regular Security Audits: Regular audits conducted by third-party specialists.
  • Secure Data Centers: Data is stored in ISO-certified data centers.
  • Continuous Monitoring: A 24/7 security team is always active.

In the event of a security breach, we will notify affected users within 72 hours and take all necessary action.

9

Privacy Policy Updates

Okay baj may update this Privacy Policy as needed. When changes are made, we will take the following steps:

  • You will receive email or SMS notice at least 30 days before any significant changes take effect.
  • The "Last Updated" date at the top of the page will be revised.
  • Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
  • In the event of any conflict with a previous version, the most recently published version shall prevail.
10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team.

  • Email: privacy@okaybaj.app
  • General Support: support@okaybaj.app
  • Live Chat: Help Center to 24/7

We typically respond to privacy-related requests within 7 business days. For urgent matters, please contact us directly via live chat.

Frequently Asked Questions About the Privacy Policy

Never. okay baj does not sell your personal information to third parties under any circumstances. This is a core principle of our privacy policy.

Once a deletion request is received, we complete the process within 30 days. However, certain data (such as transaction records) must be retained for a specified period due to legal obligations.

Limited data may be shared with international partners for payment processing and KYC verification. All such partners comply with international data protection standards and are GDPR-compliant.

Most data is deleted upon account closure. However, financial transaction records are retained for 7 years as required by law. For more details on this, Help Centerto get in touch with us.
Your privacy is protected — join now

Your data is completely secure with okay baj. Register with confidence and enjoy the best gaming experience.

100% Data Protection
SSL Encryption
24/7 Security Monitoring
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